Accessibility Statement
OTT Financial (“OTT”, “we”, “us”, or “our”) is committed to providing accessible services, information, and experiences to all individuals, including people with disabilities. We strive to ensure equal access, dignity, independence, and integration in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Our Commitment
We are dedicated to identifying, preventing, and removing barriers to accessibility across our products, services, and digital platforms. Our goal is to make our services accessible to all clients, employees, and visitors.
Web Accessibility
We are continually working to enhance the accessibility of our website to ensure it meets or exceeds WCAG 2.1 Level AA standards. Measures include:
- Designing and maintaining accessible website structure
- Ensuring screen-reader compatibility
- Providing alternative text for images where appropriate
- Maintaining consistent navigation and page formatting
- Regularly reviewing and improving digital accessibility
If you experience difficulty accessing any part of the Site, please contact us so we can assist you.
Customer Service Accessibility
We strive to provide services that are accessible to all individuals. We welcome the use of:
- Assistive devices
- Service animals
- Support persons
If you require accommodation when visiting our offices or using our services, please let us know.
Employment Accessibility
OTT Financial is committed to fair and accessible employment practices. We provide accommodation throughout the recruitment and employment lifecycle in accordance with applicable human rights and accessibility laws.
Physical Accessibility (Built Environment)
Our offices are designed to meet or exceed AODA requirements. In the event of a temporary disruption to accessible facilities or services, we will provide notice including:
- Reason for disruption
- Expected duration
- Available alternative options
Feedback and Contact Information
We welcome feedback on our accessibility practices and how we can further improve the accessibility of our services and website.
Please contact us at:
Email:accessibility@ott.ca
Phone:(+1) 416-499-2258
Address:1123 Leslie Street, Toronto, Ontario M3C 2K5, Canada
We will review all feedback promptly and take appropriate action to address accessibility concerns.