Privacy Policy
OTT Financial (“OTT”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding the personal information (“Personal Information”) entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect Personal Information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
By accessing or using this website (the “Site”) or any of our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect Personal Information directly from you or from authorized third parties. This may include:

    Identification Information

    • Name
    • Date of birth
    • Citizenship
    • Government-issued identification

    Contact Information

    • Address
    • Phone number
    • Email address

    Financial Information

    • Banking details
    • Credit history
    • Transaction data

    Employment and Business Information

    • Occupation
    • Corporate officer details
    • Merchant records

    Technical Information

    Collected when you visit our Site, such as:

    • Device and browser details
    • IP address
    • Cookies and similar technologies

    How We Use Your Information

    We may use your Personal Information for the following purposes:

    • Providing and managing our products and services
    • Identity verification and eligibility assessment
    • Meeting legal, regulatory, and audit requirements
    • Detecting, preventing, and addressing fraud or security risks
    • Communicating with clients regarding accounts and transactions
    • With consent, offering additional services or opportunities
    • Conducting research, analytics, and business development

    We only collect, use, or disclose Personal Information for the purposes identified at the time of collection or as otherwise permitted or required by law.

    How We Protect Your Information

    We use physical, technological, and administrative safeguards to protect Personal Information, including:

    • Restricted access to authorized employees and service providers
    • Secure data storage and encryption
    • Mandatory training and compliance monitoring
    • Requirements for third-party partners to maintain equivalent safeguards

    We retain Personal Information only as long as required to fulfill the purposes for which it was collected or as required by law.

    Your Choices and Rights

    You may exercise the following rights, subject to legal or contractual restrictions:

      Access

      Request access to the Personal Information we hold about you.

        Correction

        Request corrections or updates to inaccurate or incomplete information.

          Withdraw Consent

          Withdraw consent for certain uses of Personal Information (where applicable).

            Marketing Preferences

            Opt out of receiving marketing communications at any time.

              Requests can be made through the contact information provided in the “Contact Us” section. Please note that some legal or regulatory obligations may limit your ability to withdraw consent or access certain information.

              Cookies and Online Data

              Our Site may use cookies and similar technologies (such as pixels or web beacons) to:

              • Operate and secure the Site
              • Improve functionality and user experience
              • Analyze usage trends and performance
              • Remember your preferences (e.g., language, region)

              Cookies may be set by OTT Financial or authorized third-party providers (e.g., analytics or hosting providers). Information collected may be shared within OTT Financial and its affiliates solely for the purposes described in this Policy.

              We do not sell Personal Information to third parties.

              You may disable cookies through your browser settings. Please note that doing so may affect certain features or services on the Site.

              Disclosure of Information

              We may disclose Personal Information to:

              • Service providers performing functions on our behalf
              • Regulatory, law enforcement, or government authorities as required by law
              • Affiliates within OTT Financial for business and compliance purposes
              • Third parties with your consent

              We do not disclose Personal Information except as outlined in this Policy or as required by law.

              International Transfers

              Where service providers or partners are located outside of Canada, Personal Information may be transferred to and stored in other jurisdictions. Such information will remain subject to the laws of the jurisdiction where it is processed and stored, and we will ensure appropriate safeguards are in place.

                Updates to this Privacy Policy

                We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. Updates will be posted on our Site, and the “Effective Date” will indicate the last revision.

                Your continued use of the Site or our services constitutes acceptance of any updated policy.

                  Contact Us
                  If you have questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Officer:
                  Privacy Officer
                  OTT Financial
                  1123 Leslie Street,
                  Toronto, Ontario M3C 2K5
                  Tel: (+1) 416-499-2258
                  Email: privacy@ott.ca
                  隐私和数据保护 | OTT Financial